After-sale service Standard

Warranty Policy





In Warranty Period, if there is any quality problem, we will provide free exchange, free repair, free replacement, return service or refund service. We will try our best to help you solve the concern in the first time until you are satisfied. Each customer's sastisfaction is our ultimate goal. 
Please note the scope of product warranty is mainly: all the product damage problems occurred during normal use and functional disorder that affecting using. It does not cover man-made damage or loss of parts. 


Standard Warranty Service(30 days)

Authorized Retailer Order

Super Warranty Service(365 days)

Meets at Least One of the  Requirements as followed:

(1) Orders on CGID Official Website,
(2) Orders from our Authorized Retailers + Register on CGID Official website

Feel free to join us to get 30% off coupon and enjoy your super warranty service!
To provide you with appropriate after-sale service more effectively and quickly, please attach the pictures or video. You can contact us at, inboxmail or whatsapp if you have any problem.

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